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SERVICE DEPARTMENT

Our Location

Dodge Country
1902 E Central TX Expy
Killeen, TX 76541

Service: 888-973-3301
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Service

Our Service Department

Bring your vehicle to Dodge Country for a great service experience. Our goal is your satisfaction. Our skilled service staff is ready to provide everything from standard maintenance to repairs on your car, truck or SUV. Our dealership is open to all makes and models, whether you’ve bought from us or not.

It’s easy to schedule a service appointment online. While you’re here, enjoy the many amenities our Service Department provides:

  • Shuttle Service
  • Drop Off Service
  • Free Wifi
  • Saturday Service

If you’re not ready to bring it in, Ask a Tech for advice or check with our Parts Department to find the genuine Dodge, Ram, and FIAT parts you’re looking for.

Check out the current Service Specials to find a great deal, or come by with no appointment needed for our Express Lane service, featuring Mopar Performance Parts and Accessories.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service

Offer valid 3/1/20 – 4/30/20. Available on select tires in stock at participating dealerships. OHTSU, Kelly and Laufenn tires are excluded. Not compatible with the Tire Price Match Guarantee. See your Service Advisor for details on separate Michelin, BFGoodrich and Uniroyal promotional offers. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes 4-wheel tire rotation, oil replacements up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 5/31/20. **MOPARGOLD Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Expires 24 months after date of original oil & filter purchase at an FCA US LLC dealership. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, shop supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes 4-wheel tire rotation, oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details **MOPARGD50 Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 05/31/2020

*Additional charges may apply. Service contract with full synthetic diesel motor oil replacement up to 12 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. Service Advisor has details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 05/31/2020

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

Tire  Rotation : $5 Off
Tire Rotation

$5 Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front-Wheel Alignment

$5 Off

Precision-set front end. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Four-Wheel  Alignment : $10 Off
Four-Wheel Alignment

$10 Off

Precision-set front end. Inspection of rear axle alignment. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br> Or Shoe Replacement : $149.95
Brake Pad
Or Shoe Replacement

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br>Or Shoe Replacement : $149.95
Brake Pad
Or Shoe Replacement

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front Or Rear Brake Service <br>With Machining Rotors : $205.95
Front Or Rear Brake Service
With Machining Rotors

$205.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Express Lane <br>Oil & Filter Change : $39.95
Express Lane
Oil & Filter Change

$39.95

Engine oil replacement up to 5 qts. New Mopar/Magneti Marelli Oil Filter. Fluid level inspection. Additional charges may apply. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check : $57.95
Air Conditioning Check

$57.95

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Charging System Test : $57.95
Charging System Test

$57.95

Battery test. Voltage regulator test. Alternator/generator test. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Meet Our Service Staff

Service Advisor Brandy  Lowery
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888-973-3301
Service Advisor
Brandy Lowery
Service Manager Ernesto  Olvera
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Service Manager
Ernesto Olvera
Service Advisor Staci Reid
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888-973-3301
Service Advisor
Staci Reid
Service Advisor Valarie Beasley
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Service Advisor
Valarie Beasley
Service Advisor Pete  Leal
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Service Advisor
Pete Leal
Service Advisor Eric Valdez
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888-973-3301
Service Advisor
Eric Valdez

Contact Information


The people who work here are the nicest, most helpful staff. Pete Leal, in service, was beyond helpful, courteous, and patient with me. Another gentleman who worked there saw me struggling to hold my 14 month old and her huge car seat. He carried the car seat to the cashier for me, waited until...

- Carol Van Scoten

Even though I didn’t purchase a car (yet) I went in and spoke with Chris Graham. He was a great salesman. He did everything to make sure I had good service. They even offered me lunch lol because it was such a long process . But aside of that, great guy! I will be back to get that Dodge Charger....

- kay Jay

Extremely Satisfied with this vehicle purchase. Billy Christopher is a true Professional and an asset to your Company. He was knowledgeable and addressed my concerns and issues in a timely manner. This has been the easiest car buying experience I have ever had. Thank You!

- Harry Vazquez

Every time i come in I honestly appreciate everything Cecelia has done for me! I couldn’t explain how much of a blessing she really is. She knew humans aren’t perfect and she understands that. And I honestly could cry every time she puts me in a new car, cause I am excited every time! Cecelia...

- Breanna Fisher

Jeremy “that guy” helped me with my vehicle purchase. I had a great car buying experience for many reasons like efficiency, transparency, and environment. 1) My young toddlers were with me and everyone there were kind and helped with keeping them entertained and distracted. There’s also a...

- Annie Salazar

Outstanding customer service and honest workers

- David E Briggs

Jeremy "That guy" at Dodge Country was our angel today. He did everything he could to get us the best trade in on our truck with a blown motor. Then got us into a great vehicle that is perfect for our family. He was quick kind and professional. We are forever grateful for everything that everyone...

- Christa Marie

Nick Schroeder was very helpful, answered my questions, was not pushy, after purchasing the vehicle, he went out and helped clean it up. He was respectful, knowledgeable and understood what I needed and wanted. I got the payments I wanted, the car I liked and I recommend going to Dodge Country and...

- C. White

Great people, great service!

very excellent customer service. our sells man was Christopher. by far the best car sells man we have ever delt with we told him what we wanted and he didnt try to get us in anything else but what we came here for. i will deffently recommend this place to everyone i know.

- Jamie Rice

Tim Nix is very friendly and knowledgeable. It's always a great experience taking my car there.

They did a great job on my truck and I was in and out and no time

Love this place

Were very friendly and helped me find my car at a price I could work with

- Isaiah Dickens

We went into Dodge Country for change the oil in my truck, and purchased a 2019 Dodge Ram. After 4 and half hours Chris got used the best rate for our buck. a 5 star for his outstanding customer service and his great service.

- Lanette Lopez

I always have a great service experience with them. Brandy is one of the best service writers I've ever had the pleasure to deal with..give the girl a raise! In sales, Chad has always been straight up and honest about all of their dealings. I plan to buy again with him in the future. Thank you...

- Greg Taylor

I brought my truck in today for some warranty work. I informed them that I needed my truck ASAP because im in the middle of moving and need to use it. They took my truck in first thing this morning, their shuttle gave me a drive to work and the had the truck fixed before i was off work. Not only...

- Jerritt Herring

Went yesterday to purchase a car for my son and got a great deal. We were treated kindly and respectful, offered even food to eat, and the service from start to finish was quick. We were even given a Dodge Super Bee hat. Definitely would go back...Thanks Dodge Country!

- Xenia Hoover

I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the...

- GGoodson

I've been buying cars from Dodge Country for fifteen years and it's always easy. The greatest experience ever. Dodge country will take care of you. No matter what you can get a quality new or used car or truck with the payment to fit your budget.

- Tim from Killeen, TX
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